858-485-6565 Office

858-229-9051 Text

16516 Bernardo Center Drive, Suite 330

San Diego, CA 92128

Monday-Friday

9am-5pm

Important Rental Policies

View Available Properties

UTILITY SERVICES: Utility services must be put in tenant’s name effective on the possession date and proof of such supplied to the management office prior to the key’s being released to the tenant. If certain utility costs are processed through the management office, tenant responsible costs will be posted to the tenant’s ledger for payment.

RENTER’S INSURANCE: Tenant is required to maintain renter’s insurance during the entire term of the lease, with a minimum liability coverage in the amount of $100,000 for each accident or loss. The tenant’s proof of coverage for the renter’s insurance must be supplied to the management office at least three [3] days prior to the key’s being released to the tenant. The cost of the renter’s insurance policy is borne by the tenant. The policy must name San Diego Residential Property Management as certificate holder or additional interest.

PAYING RENT: Paying rent online is the safest and most convenient way to pay your rent. Login to the Tenant Portal using your email address and personal password. Follow the prompts to make a single payment or set-up recurring payments with email reminders to ensure rents are paid on time. Rents can also be paid with a personal check, cashier’s check or money order and mailed via USPS or dropped off in person at our office located at 16516 Bernardo Center Drive #330, San Diego, 92128. There is a secure mail slot at our front door where rents can be dropped 24/7.

RENT DUE DATE: All rents are due by the first day of the month. As a courtesy to our tenant’s, a grace period of four [4] days is granted. Therefore, if rent is not received by 5:00 p.m. on the fourth [4th] day of the month, late fees will apply.

LATE RENT: Any rent not received by 5:00 p.m. on the fourth [4th] day of the month is late and a late fee of 6% of the rental payment amount will be charged.

RETURNED PAYMENTS: If your electronic payment or check is returned by the bank for non-sufficient funds, closed account or any other reason, you will be charged a returned check fee of $35, plus a late fee of 6% of the rental payment amount if the replacement payment is not remitted by 5 p.m. on the fourth [4th] day of the month. After the second dishonored payment, the tenant will be required to pay future rental payments by a cashier’s check or money order for a minimum of three [3] months, or until a successful payment record is established as determined by the property manager. Electronic payment processing will not be available during this period.

MAINTENANCE REQUESTS: Requests for maintenance can most easily be made through the Tenant Portal or by placing a call to the management office. A work order will be generated, and the appropriate vendor will be dispatched. The vendor will contact you directly to set an appointment that is most convenient. If you wish to allow access while you are away, we will need written permission for the vendor to key in using our pass key for entry.

MOVING OUT: All tenancies, unless otherwise noted in your lease terms, require a written 30-day notice of your intent to move out. This is the case even when there is a specific ending date to your lease. Once we receive your notice, you will be contacted by the leasing team who will schedule your pre move-out and final walk through’s, and send you an email with specific information regarding the utilities, cleaning instructions and move-out procedures.

AREAS WE SERVE

  • San Diego
  • Poway
  • Del Mar
  • Escondido
  • San Marcos
  • Carlsbad
  • La Mesa
  • Encinitas
  • Oceanside
  • El Cajon
  • Ramona
  • Carmel Valley
  • Solana Beach
  • La Jolla
  • Scripps Ranch
  • Carmel Mountain
  • Rancho Bernardo
  • 4S Ranch
  • Del Sur
  • Torrey Highlands
  • Rancho Penasquitos
  • Rancho Santa Fe
  • Vista
  • Fallbrook
  • Mission Valley
  • And all other communities throughout San Diego County

Latest From Our Blog

What People Are Saying
About Our Exceptional Service

3.8/5
3.8/5
10 reviews
5 star
7
4 star
0
3 star
0
2 star
0
1 star
3
0 star
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Google
5.0/5
Jul 6, 2025
Google - Michael Acampora - San Diego Residential Property Management
Nice people
Google
5.0/5
Jun 28, 2025
Google - Nate Llorens - San Diego Residential Property Management
House was beautiful and the amenities are amazing. San Diego is always a tricky place to find a home but the spot I got had such a great aesthetic and when we moved in, it was spotless
Google
5.0/5
Jun 26, 2025
Google - Ron Laxamana - San Diego Residential Property Management
The team at San Diego residential was really helpful. The home we moved into was spotless and smelled amazing!
Google
5.0/5
Jun 26, 2025
Google - Tim Nguyen - San Diego Residential Property Management
Amazing folks to work with. Kami was super helpful!
Google
5.0/5
Jun 26, 2025
Google - Khoa Vu - San Diego Residential Property Management
Google
5.0/5
Jun 3, 2025
Google - Tim Nguyen - San Diego Residential Property Management
Google
1.0/5
Jun 2, 2025
Google - Matthew Miller - San Diego Residential Property Management
This management company charges excessive amounts for move out cleaning. We extensively cleaned our unit before moving out and received all green flags during their move out inspection. They thanked us for "taking care of the unit while we lived there" and said it was in "great" condition, yet they still felt the need to hire four separate vendors to "clean" the unit and charged nearly $700 to do so. Prior to moving out, I had a move out call with Katie Acampora, where the vendor cleaning process was discussed, but I believe I was deliberately misled to believe that the total charges would only be roughly ~$250. We were model tenants and this company squeezed us for what they could. I would not do any type of business with this company again. If they didn't directly profit from these excessive cleaning fees, then they were lazy and hired default, excessive cleaning services that went far beyond what was needed. I am guessing no tenant pays less than the ~$700 charged us to move out. Edit after SDRPM response: Katie, the issue is what you consider “necessary” cleaning. Why did you hire four separate vendors if the unit was in good condition? In our call I asked what the total fees typically amount to and you said the previous tenant was charged $250. If that was a real, you were probably quoting what just one of the vendors charged. Either you deliberately misled me or were too obtuse to understand I was interested in understanding what the total process cost. You are lazy for implementing a default suite of cleaning services, rather than assessing what is actually needed, because as we have both agreed upon, the unit was left in good standing. Your move out fee is nearly triple any other fee I have ever paid. Those paying close attention will note that Katie is not arguing that the number of services/vendors she hired to clean our clean unit was not excessive, simply that she feels she was transparent about her intention to be lazy and rip us off.
Google
5.0/5
Nov 5, 2024
Google - Gerald Kahle - San Diego Residential Property Management
I'm a firm believer in customer service if any of you have ever read my reviews before. I strongly believe that's been a huge downfall in our system. The people at San Diego residential property management go above and beyond to exceed customer service. We have personally been with them for 8 years and everything and anything we have asked for they have always been there for us. They take the time to return phone calls, to text you back, and to also personally be there for any related problem you may have. I can't say enough about Sharyn Davie and the wonderful staff there. These are the type of businesses you want to be involved with. These are the type of people that remind you customer service is not lost ... You just have to look for it. We found it ! Thanks for everything!!! Gerald Kahle
Google
1.0/5
Oct 18, 2024
Google - josiah pemberton - San Diego Residential Property Management
Me and my partner went to a viewing after finding a property listed on Zillow. We enjoyed the property and decided to be the first to apply. Instead of using Zillows application process, they required both of us to pay $104 dollars together to apply. Within 12 hours, we were denied due to not meeting their “credit criteria”. We understand that this is of course a part of the rental process but they had not listed on Zillow, their website or in person that they had a minimum credit standard that trumps income/rental history. They charged us the entire fee and did not check our income, rental history or personal reference's but kept all the money. This is a very disingenuous business practice and borders on property management malpractice. If we do not get our rental application fee refunded, we will be reporting this company to the Better Business Bureau and potentially taking other actions against them.
Google
1.0/5
Aug 30, 2023
Google - Marc Allman - San Diego Residential Property Management
Are you a property owner? Use this company. Are you a renter? Dont use this company. If you rent, be aware they take a FAT chunk of your security deposit regardless of how pristine you leave the property.

Contact Us

Phone
858-485-6565 Office
858-229-9051 Text
858-485-6562 Fax
Email
sdrpm@sandiegoRPM.com

Address
16516 Bernardo Center Drive, Suite 330
San Diego, CA 92128

Located in the Clock Tower Office Plaza in Rancho Bernardo

SD resi map

Hours
Monday through Friday 9am-5pm
Saturday by Appointment
Sunday & Major Holidays-Closed

After-Hours Emergencies
858-229-5890

DRE Lic. #01945869