Important Rental Policies

IMPORTANT RENTAL POLICIES

UTILITY SERVICES: Utility services must be put in tenant’s name effective on the possession date and proof of such supplied to the management office prior to the key’s being released to the tenant. If certain utility costs are processed through the management office, tenant responsible costs will be posted to the tenant’s ledger for payment.

RENTER’S INSURANCE: Tenant is required to maintain renter’s insurance during the entire term of the lease, with a minimum liability coverage in the amount of $100,000 for each accident or loss. The tenant’s proof of coverage for the renter’s insurance must be supplied to the management office at least three [3] days prior to the key’s being released to the tenant. The cost of the renter’s insurance policy is borne by the tenant. The policy must name San Diego Residential Property Management as certificate holder or additional interest.

PAYING RENT: Paying rent online is the safest and most convenient way to pay your rent. Login to the Tenant Portal using your email address and personal password. Follow the prompts to make a single payment or set-up recurring payments with email reminders to ensure rents are paid on time. Rents can also be paid with a personal check, cashier’s check or money order and mailed via USPS or dropped off in person at our office located at 16516 Bernardo Center Drive #330, San Diego, 92128. There is a secure mail slot at our front door where rents can be dropped 24/7.

RENT DUE DATE: All rents are due by the first day of the month. As a courtesy to our tenant’s, a grace period of four [4] days is granted. Therefore, if rent is not received by 5:00 p.m. on the fourth [4th] day of the month, late fees will apply.

LATE RENT: Any rent not received by 5:00 p.m. on the fourth [4th] day of the month is late and a late fee of 6% of the rental payment amount will be charged.

RETURNED PAYMENTS: If your electronic payment or check is returned by the bank for non-sufficient funds, closed account or any other reason, you will be charged a returned check fee of $35, plus a late fee of 6% of the rental payment amount if the replacement payment is not remitted by 5 p.m. on the fourth [4th] day of the month. After the second dishonored payment, the tenant will be required to pay future rental payments by a cashier’s check or money order for a minimum of three [3] months, or until a successful payment record is established as determined by the property manager. Electronic payment processing will not be available during this period.

MAINTENANCE REQUESTS: Requests for maintenance can most easily be made through the Tenant Portal or by placing a call to the management office. A work order will be generated, and the appropriate vendor will be dispatched. The vendor will contact you directly to set an appointment that is most convenient. If you wish to allow access while you are away, we will need written permission for the vendor to key in using our pass key for entry.

MOVING OUT: All tenancies, unless otherwise noted in your lease terms, require a written 30-day notice of your intent to move out. This is the case even when there is a specific ending date to your lease. Once we receive your notice, you will be contacted by the leasing team who will schedule your pre move-out and final walk through’s, and send you an email with specific information regarding the utilities, cleaning instructions and move-out procedures.

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